---
title: "Abusive Behavior Policy — Tidy"
description: "How we handle abuse directed at the people who support you."
url: https://www.tidy.engineering/legal/abusive-behavior
last_updated: 2026-10-13T10:33:58.000Z
---

[Terms & Privacy](https://www.tidy.engineering/legal)

Tidy Engineering / Legal

# Abusive Behavior Policy

Effective October 13, 2026

## Why this page exists

Tidy’s team helps you with some of your most personal data: your mail, your calendar, your notes. That works best when the conversation is respectful on both sides. This page says what we consider abusive toward the people who support you, and what happens then.

## What counts as abuse

Demeaning or insulting language aimed at a person. Personal attacks. Threats of violence, toward yourself or others. Harassment. Flooding the support channel. Threats made to force an outcome.

Frustration is not abuse. Firm complaints, disagreement, and honest anger are welcome, and they will never put your account at risk. The line is behavior aimed at a person, not a strong opinion about the product.

## What we may do

Smallest step first:

1. Ask for the behavior to stop.
2. Limit or pause support contact.
3. Suspend or close the account, as the [Terms of Service](https://www.tidy.engineering/legal/terms) allow.
4. Report threats and illegal behavior to the authorities.

## Hard feedback is welcome

Angry feedback about the product is still useful. Send it to [support@tidy.engineering](mailto:support@tidy.engineering). We want the blunt version.

## Contact

Questions about this policy: [support@tidy.engineering](mailto:support@tidy.engineering).